TWISTELLA / WEBSITE & SUPPORT PRIVACY
Privacy
Policy.
Last updated: October 28, 2026
This notice explains how information is handled when you visit the Twistella website or contact our support team. For information about data processing inside the app, please also review the privacy details provided in the app and its store listing.
Website information
This website does not ask you to create an account or submit personal information through a form. We do not use advertising trackers on this website. Our hosting provider may process basic technical request information, such as your IP address, browser type and the pages requested, to deliver and protect the website.
Messages to support
If you email us, we receive your email address, message and any attachments you choose to include. We use this information to reply, troubleshoot the issue and handle your request. Email service providers process messages to deliver and manage that correspondence.
Retention and security
Support correspondence is kept for as long as reasonably needed to respond to your enquiry, keep relevant support history and meet applicable obligations. We use reasonable safeguards when handling messages, though no method of internet transmission or storage is completely secure.
Your choices and requests
You can choose what information to include when you contact us. To ask about access to, correction of, or deletion of personal information you have sent us, email the address below. The rights available to you depend on your location and applicable law.
Children’s privacy
This website is not designed to collect personal information from children. If you believe a child has sent us personal information, please contact us so we can review and address the request.
Changes to this notice
We may update this notice when our website or support practices change. The updated date at the top of this page indicates when this version took effect.